¿HOW DO WE DO IT?

Know the step by step of the moving process with PORTAN

  • 1

    Step

    PREMOVE SURVEY

    A pre-move survey is performed by a professional surveyor in order to determine the volume of the shipment as well as special packing requirements for fragile/high value items. At this time important customs regulations and documents at origin and destination are informed.

  • 2

    Step

    QUOTE

    Based on the pre-move survey a Door To Door quote is presented taking into consideration the best cost/effective options for each case.

  • 3

    Step

    QUOTE APPROVAL + MOVING PROCESS INITIATION

    Once the quote is approved, packing dates are scheduled according to your needs and customs paperwork is provided. Our moving coordinators will assist with any inquiry you might have. Customs paperwork and valued inventory must be ready prior to packing.

  • 4

    Step

    PACKING

    New packing and eco-friendly materials are used. Packing is performed by professional packers duly trained to handle house hold goods and personal effects. Careful , export type packing of fragile ítems (china, art pieces) is performed to assure their integrity up to final destination. Wooden crates are custom made if needed. An inventory is done in order to check cartons packed are the same cartons delivered at destination.

  • 5

    Step

    TRANSPORTATION TO SEAPORT OR AIRPORT

    Shipment is transported to Port/Airport of Departure. EXPORT CUSTOMS CLEARANCE Necessary documents are submitted to customs authorities to obtain export clearance. This process is done prior to shipment’s departure at Port / Airport of Departure.

  • 6

    Step

    EXPORT FORMALITIES

    Export customs procedures are carried out both at the port and at the airport of departure, complying with all the requirements demanded by the corresponding authorities.

  • 7

    Step

    FORWARDING

    Shipment is transported via sea/air up Port / Airport of entry at destination country.

  • 8

    Step

    IMPORT CUSTOMS CLEARANCE

    This process is performed by our destination agent. Shipment goes through customs clearance according to customs regulations/procedures at destination.

  • 9

    Step

    DELIVERY / UNPACKING


    Shipment is delivered at final residence by our agent`s packers crew. All major furniture is unpacked and placed according to shipper’s instructions. Debris is removed the same day of delivery.